Legal

Appliance Repair Warranty

Thames Appliance Repair · Last updated: July 2026

Every repair from Thames Appliance Repair comes with a warranty. If the same fault comes back within three months of the first repair, call us and we will help you with the next steps.

1. What the warranty covers

You get a warranty on the work once the repair is finished. Wherever we can, we fix your appliance without replacing parts, which keeps the cost down and gets more life out of what you already own.

The warranty covers the specific repair we carried out and the parts we replaced. It does not extend to other parts of the appliance.

2. Rules and guidelines

A few things to keep in mind about what the warranty does and does not cover:

  • It does not apply once the three-month period has ended.
  • It does not cover clogs or blockages of any kind.
  • It does not apply where the appliance was used incorrectly, or where damage was caused directly or indirectly by the user.
  • It does not apply if foreign objects get into the pumps, motors or other moving parts.
  • It does not apply if the same problem returns and a new replacement part is needed.

To make a warranty claim, call us at (226) 242-0249 with the details of your original repair, and we will take it from there.